Shipping Policy
At UNIQUE, we are committed to delivering your orders safely and on time.
📦 Order Processing
- Orders are processed and shipped within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping & Delivery Timeline
- Estimated Delivery Time: 4–5 business days after dispatch
- Delivery timelines may vary based on your location, courier partner, weather conditions, or unforeseen circumstances.
All delivery timelines are estimated and not guaranteed.
💰 Shipping Charges
Shipping charges (if applicable) are calculated and displayed at checkout before payment.
💳 Cash on Delivery (COD)
- COD is available on eligible orders and locations.
- UNIQUE reserves the right to disable COD for certain pin codes or high-value orders.
- Customers may be contacted for order verification before dispatch of COD orders.
📍 Delivery Address
Please ensure that your shipping address, contact number, and pin code are accurate and complete at the time of placing the order.
UNIQUE is not responsible for delays or delivery failures caused by incorrect or incomplete address details provided by the customer.
⏳ Delays & Exceptions
While we aim to meet our delivery timelines, delays may occur due to:
- Courier partner delays
- Weather conditions
- Public holidays
- Natural disasters or events beyond our control
UNIQUE shall not be liable for such delays.
📦 Shipment Tracking
Once your order is dispatched, tracking details will be shared via email or SMS to help you monitor your shipment.
📬 Lost or Damaged Shipments
If your package is damaged in transit or lost, please contact us within 24 hours of delivery or expected delivery date so we can assist you promptly.
🌍 International Shipping
Currently, we ship only within India unless stated otherwise on the website.
📩 Contact Us
For any shipping-related questions or concerns, please reach out to us at:
📧 support@uniquedekho.com